Privacy Policy

  Lone Star Family Dentistry in Pasadena, TX

At Lone Star Family Dentistry, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, schedule appointments, or communicate with our team. By using our website https://lonestarfamilydentistry.com/, you agree to the practices described below. We are committed to maintaining the confidentiality and security of your personal and health-related data in compliance with HIPAA, state regulations, and Google Ads requirements.

1. Information We Collect

When you use our website or contact our office, we may collect the following information:

  • Personal Information: Your name, phone number, email address, and postal address collected through contact or appointment forms.
  • Health Information: Limited details shared voluntarily when booking appointments or describing dental concerns.
  • Website Usage Data: Information such as your IP address, browser type, device information, and pages visited, collected through cookies and analytics tools.
  • Communication Records: Emails, messages, or phone call details exchanged between you and our dental team for appointment scheduling and service follow-up.

2. How We Use Your Information

Lone Star Family Dentistry uses collected data to:

  • Provide and manage your dental care and appointments.
  • Respond to your inquiries and improve patient communication.
  • Enhance website performance and user experience.
  • Send appointment reminders, treatment updates, and service-related notifications.
  • Comply with applicable laws and dental industry regulations.

We never sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to personalize your browsing experience and analyze website traffic. Cookies help us understand which pages visitors find most useful. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect website functionality.

We also use Google Analytics and Google Ads conversion tracking to monitor website performance. These tools may collect anonymized data about your visit, but no personal information is shared with advertisers.

4. Data Protection and Security

We implement strong administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure. Our website uses SSL encryption to ensure all form submissions and communications are transmitted securely. Access to personal data is restricted to authorized team members who require it for operational or patient care purposes.

5. Sharing of Information

We may share limited information with third-party service providers who help us operate our website, process appointment requests, or manage email communications. These providers are bound by strict confidentiality agreements and cannot use your information for any other purpose.

We may also disclose information if required by law or to protect the rights and safety of our patients and practice.

6. Patient Data and HIPAA Compliance

All patient health information collected during consultations, forms, or treatment processes is protected under HIPAA (Health Insurance Portability and Accountability Act). We only use or disclose your Protected Health Information (PHI) as permitted by law for treatment, payment, and healthcare operations.

7. Links to External Websites

Our website may contain links to external resources such as social media pages or partner organizations. Lone Star Family Dentistry is not responsible for the privacy policies or practices of third-party websites. We recommend reviewing their privacy statements before sharing any personal information.

8. Children’s Privacy

We are committed to protecting the privacy of children. Our website and services are intended for parents or guardians scheduling dental care for minors. We do not knowingly collect personal information from children under 13 without parental consent.

9. Your Privacy Rights

You have the right to request access to, correct, or delete your personal information stored by Lone Star Family Dentistry. To exercise these rights, please contact our office using the details below.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect new technologies, legal requirements, or operational practices. The latest version will always be available on our website with the updated “Effective Date.”

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Lone Star Family Dentistry
Address: 3009 Strawberry Rd, Pasadena, TX 77504
Phone: (713) 944-8227
Website: https://lonestarfamilydentistry.com/

By using our website, you acknowledge that you have read and agree to this Privacy Policy.